Terms and Conditions – Dog Ball Shop USA
Welcome to Dog Ball Shop USA. These Terms and Conditions (“Terms”) govern your use of our website (www.dogballshopusa.com) and your purchase of our products. By accessing our site or completing a purchase, you agree to these Terms. Please read them carefully.
1. General Information
Dog Ball Shop USA is an online retailer specializing in safe, fun, and durable dog balls. Throughout these Terms, “we,” “our,” and “us” refer to DogBallShop USA. “You” refers to the customer or site visitor.
We may update these Terms at any time. Updates will be posted on this page with the latest effective date.
2. Product Safety
- All products offered by Dog Ball Shop USA are made from non-toxic, pet-safe materials.
- We carefully select and test products to meet quality and safety standards suitable for dogs.
- While our toys are designed for durability, we recommend supervised play to ensure your pet’s safety.
- Dog Ball Shop USA is not responsible for injuries or damages resulting from misuse or unsupervised use of our products.
3. Orders and Payments
- All prices are displayed in U.S. Dollars (USD).
- Payments are accepted via secure providers such as Stripe and PayPal.
- You agree to provide accurate billing, shipping, and payment information.
- Orders are confirmed once payment has been successfully processed.
4. Shipping and Delivery
- Orders are processed within 1–2 business days (excluding holidays).
- Estimated delivery times:
- USA: 3–7 business days
- International: 7–14 business days (customs may cause delays)
- Shipping times are estimates and not guaranteed.
- DogBallShop USA is not responsible for delays caused by carriers, customs, or events beyond our control.
5. Returns and Refunds
- Customers may request a return within 30 days of delivery.
- Returned items must be unused, in original packaging, and accompanied by proof of purchase.
- For hygiene reasons, used dog toys cannot be returned unless defective.
- Refunds are issued back to the original payment method after inspection of the returned item.
- See our Refund Policy for full details.
6. Limitation of Liability
- Our liability is limited to the purchase price of the product.
- We are not liable for indirect, incidental, or consequential damages.
- Customers are responsible for monitoring their pets during play.
7. Intellectual Property
All content on this site (including text, images, logos, and designs) is the property of DogBallShop USA and is protected under U.S. copyright and trademark laws. Unauthorized use is strictly prohibited.
8. Governing Law
These Terms and Conditions are governed by the laws of the United States and the State of Wyoming, without regard to conflict of law principles.
9. Contact Us
For questions about these Terms and Conditions, please contact us:
📧 Email: support@dogballshopusa.com
