Shipping Policy – Dog Ball Shop USA
At Dog Ball Shop USA, we are committed to delivering your orders quickly and securely. This Shipping Policy explains how we process and ship orders within the United States and internationally.
Processing Time
- All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Within the USA
- We proudly offer fast shipping across the United States.
- Estimated delivery time: 3–5 business days after processing.
- Shipping costs are calculated at checkout based on your location and order size.
- Free shipping promotions may apply during special offers.
International Shipping
- We also ship internationally to select countries.
- Estimated delivery time: 7–14 business days, depending on the destination and customs processing.
- Customers are responsible for any customs duties, taxes, or import fees charged by their local government.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number.
- Tracking updates may take 24–48 hours to appear in the carrier’s system.
Shipping Restrictions
- We do not ship to P.O. Boxes, APO/FPO addresses, or restricted countries.
- Some oversized or heavy items may not be eligible for international delivery.
Delays
While we work with trusted carriers to ensure timely delivery, please note:
- Delays may occur due to weather, carrier issues, or customs inspections.
- DogBallShop USA is not responsible for delays beyond our control, but we will always help track and resolve issues.
Questions About Shipping?
If you have any questions about your order or shipping, please contact us at:
📧 Email: support@dogballshopusa.com
